Orders

What payment methods do you accept?

We accept a variety of payment methods including credit and debit cards, PayPal, Apple Pay, and Google Pay. For a complete list of accepted payment methods, please refer to our Payment Options section.

What is your return policy?

We offer a 14-day return policy on all items. Products must be returned in their original condition and packaging. Some exclusions may apply. Please visit our Returns & Refunds page for more details.

Can I change or cancel my order?

Yes, you can change or cancel your oder within 24 hours of placing it, as long as it has not yet been shipped or dispatched. Please contact our customer service team immediately if you need to make a change.

Products

What if I lose a piece of my board game or puzzle?

If you lose a piece of your game or puzzle, please contact our customer service team with the product details, and we'll do our best to help replace the missing piece.

Do you offer warranties on your products?

Yes, all of our products come with a limited manufacturer's warranty. The duration and terms of the warranty vary by product so contact our customer support to verify.

Shipping

Do you ship internationally?

Yes, but only to certain countries. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping Information page for detailed information about international shipping options and costs.

How can I track my order?

Once your oder is shipped, we will send you an email with a tracking number. You can use this tracking number to track your order directly on our website under the "Track My Order" section or through the carrier's website with said tracking number.

Still can't see it? Get in touch.

Our vision

What inspired We Cheza's creation?

We Cheza was inspired by the dream to make learning about Africa fun, accessible, and educational for children, families and institutions everywhere. Rooted in the Swahili word for“play,” We Cheza blends learning with cultural pride through games, books, and creative activities that celebrate Africa’s rich heritage.

What is We Cheza's core mission?

We Cheza’s mission is to inspire the next generation to learn, connect, and grow through play. By merging cultural education with interactive experiences, We Cheza helps kids, families, and institutions build stronger memory, creativity, and appreciation for Africa’s diversity.

How does We Cheza stay innovative?

We Cheza stays innovative by combining African storytelling, design, and technology to create engaging, educational play experiences. From culturally themed board games to creative learning tools, We Cheza continually reimagines how the world connects with Africa through play.

Team & Culture

Who leads We Cheza?

We Cheza is a privately owned company with founder Watiri Awuah at the helm, guiding the brand with it's vision for inspiring children, families and institutional learning and creativity.

How does We Cheza promote creativity?

We Cheza promotes creativity by turning learning into hands-on, imaginative play rooted in African culture. Through games like AfroBingo and activities such as coloring and storytelling, children are encouraged to think critically, explore ideas, and express themselves freely while connecting with Africa’s vibrant history and diversity.

Thirsty for more? About Us

Still got questions?
Don't be a stranger.

Get in touch